Frequently Asked Questions

• What if there’s a problem with the deal I purchased?

Vouch2Go.com is a 1-stop-shop, similar to how a search engine works. We provide you with a quick overview of the deals being offered in your country as nationwide, or country and city each day, but any purchases you make are from the deal sites themselves.
 If you have a question or concern, each site has a customer service phone number or email address so you can quickly address any issues. We advise you to read and follow the terms and conditions of each site and offer.

Some sites require a couple of days to process all purchases before sending out vouchers. Some vouchers can only be used within a particular timeframe or specific day. Also, some deals have restrictions, such as some restaurants offer only one voucher per table etc.

• There was a deal I really wanted on Vouch2Go.com but now can’t get it?

We update our site almost real-time and some deals are so popular that they sell within minutes, or some have a very short time frame. If you don’t find a deal you just looked at, it could be that the deal has expired, or reached its maximum and the corresponding deal site removed it and replaced it in with a new one. The best tip we can give you is to get in quick, before you miss out!

• Why would you want to partner with us and be listed on our site?

Vouch2Go.com was created to make life easier for consumers - WorldWide. Not every deal will appeal to everyone. So even if a consumer buys from you once, they may not buy from you for some time. As consumers ourselves, all we’re after is a great deal, where the deal comes from is not important. The deal you offer might be relevant to some but not others. So we provides consumers with a place where they can get an overview of all the ‘daily deals’ being offered in every country & city each day. We expose you and your merchants’ product to a wider audience and hopefully repeating customers.

1. Be discovered by new consumers who don’t know you.
2. Competitive sites and deals are listed here – you can tap into a greater audience
3. Your merchant customers will love being listed here because we give their offers greater exposure (we can add better points)

• Hang on, aren’t you taking my customers away?

We send potential customers straight to you, and you interact directly with them. If you have an irresistible offer, what we do is place it front and center for all to see. They could be current or new customers and we send them your way. If they decide to register with or purchase from you, you process those transactions like any other.

• How can we partner with Vouch2Go.com and get listed? 

Joining Vouch2Go.com is quick and easy. Just email us at [email protected] and one of our customer service team members will be in contact with you within 48 hours.

• Troubleshooting

If you do find an error on our site that is related to your deal(s), please contact us immediately at [email protected] and someone will respond quickly to resolve it.

• Can we advertise on the Vouch2Go.com homepage?

Please contact us at [email protected] if you’d like more information about these options.